STS 2000 has the capacity and resource to provide consistent quality of service
with low risk proven solutions on a continuous or fluctuating basis.
Our combination of specialist IT technical skills and abilities, experience and
resources is unparalleled.
STS 2000 use a “Value Added Logistics” format for all installations by using different
skill sets to provide the most cost effective solution.
Choosing STS 2000 offers you a competitive advantage through the provision of market
leading life cycle services.
STS 2000 have 22 years experience of repairing specialist EPOS products.
STS 2000 has a long standing association with major UK companies supplying EPOS
equipment to retail outlets.
STS 2000 has demonstrated continuous improvement and the ability to exceed expectations
when satisfying our clients business requirements.
STS 2000 offer a massive range of services; hover over each section to find out more:
> Project Management
Senior Project Managers ensure the successful implementation of your projects.
> Design Consultancy
Consultation to ensure correct design and end product requirements.
Secure storage facilities at both our premises in Stevenage, 24 hour access. Component Parts are packed in accordance with current practices with bar code labelling providing fast identification. A checklist is used to identify the contents of each package. Goods-in procedures uniquely identify each package as it arrives to ensure traceability. Goods-out procedures to track movement of equipment from our premises to site.
> Cable Manufacture
Assembly of cables, fly leads and cable looms.
Fabrication services using an approved supplier.
Painting of fabricated items.
Stripping down and repairing PC Base Units, Monitors and Printers.
Upgrading of EPOS equipment, both Software and Hardware.
> Mobile Workshop
Fully equipped workshop for all customer site modifications.
All equipment goes through a rigorous test procedure. Standard tests include: Personal Appliance Test Virus Test Physical examination Classification of condition Product specific diagnostics All test results are recorded for auditing and traceability purposes and in accordance with your specifications.
Cleaning involves the use of environmentally friendly cleaning fluids and includes the removal of marks and adhesives. A record of the cleaning activity is kept for auditing and traceability purposes.
Delivery of required equipment from our premises to site.
Unpacking and preparing the equipment. Checking the equipment to site-specific requirements including the inspection and test of the Network Terminator Unit (NTU), in order to avoid aborted site installations. Site survey of existing equipment including model, serial numbers (as a continuous audit of installed agent database), electrical safety test, virus checks, and act as an assistant where necessary. A Senior Engineer will install all site specific equipment with assistance from the Technical Driver (TD).
Senior Engineers commission your project installation and provide the necessary completion paperwork in a professional and timely manner.
The de-commissioning of on-site equipment.
Collection service for decommissioned equipment. Equipment is removed from site and taken to our facility in Stevenage.
Faulty Component Parts are quarantined whilst awaiting approval to scrap. On receipt of approval the faulty component parts are scrapped using a suitably qualified contractor. A Certificate of Disposal is obtained and archived for future audit.
Where component parts of a faulty unit can be re-used the parts are extracted from the faulty unit, tested and stored for future use.
STS 2000 uses its considerable skills in re-selling to find suitable buyers for any items or component parts which have economic value. All sales are conducted in a way as to avoid degradation of the market value of the product. Experience has shown that STS 2000 can out perform an equipment “broker” by more than 150% by acting as a sales agent charging only a small commission of the revenue raised.